Field
0backupsof your best tech’s memory
- Notes on a clipboard, if anybody writes them.
- Service history in somebody’s head.
- Which part, which unit: a guessing game.
- The day they leave, it’s gone.
Field
Marcus talks. The AI fills out the work order.
One visit at Northgate Market, start to signature. He talks into his phone, and the AI fills in every line on the right: the job, the unit, the part, his hours. Nothing to write up in the van.
9:41
Tech BotMarcus
on site · FieldHold to talk
BLU-77001
Northgate Market · Store 14
H&H
Marcus
Status
Dispatched
On Marcus's day
Visit clock
Not started
Not started
Where it leaks
Your shop runs on paper. Paper leaks money.
Dispatch
15hrs/weekby our math, spent being the dispatcher
- Memory, a whiteboard, three phone calls.
- Text messages, sticky notes, a clipboard in the cab.
- Then a tech calls in sick.
- And you start over.
Billing
1clipboardbetween the job and the bill
- Tickets come back days late, if they come back.
- Hours get pieced together from memory.
- Extra work nobody wrote down never gets billed.
- And you reconcile it at night.
Watch it work
One job, start to finish. No paperwork.
A request comes in, the tech talks, the customer signs, and the office sends the bill to QuickBooks. A minute and a half, sound on.
H&H Equipment Service's techs have run on it since late April 2026. They just talk to it.
The techs just talk. The AI does the paperwork.
Field
The paperwork is done before the tech leaves the site.
- “What’s my first call?” His stops come back with the address, the priority and what’s wrong.
- He says what he found and what he did, on a rooftop unit or an ice machine. The time, the parts and the refrigerant land on the work order.
- Before it closes, the AI asks what’s missing. Then the customer signs on his phone.
Instead of a clipboard, if anybody writes it down.
Dispatch
You know where every tech is, and what every job is waiting on.
- Every “on site” and “all done” is a timestamp on the board. No calling around.
- A part on order comes with the vendor, pickup or ship, and the return trip already queued.
- Clean customer emails become jobs on their own; the rest wait for you. Assign one by saying so.
Instead of a whiteboard and three phone calls.
Billing
The bill builds itself from what the tech said.
- The hours come from his check-in and check-out, not his memory at the end of the week.
- The parts he used and his own write-up are already on it.
- You approve it. It goes to QuickBooks as an estimate, and your bookkeeper makes the invoice.
Instead of photos of tickets in a Drive folder.
Built in the van. Not in a lab.
H&H Equipment Service in Spring Hill, TN has run its real day on Just Talk Shop since late April 2026. Commercial HVAC and refrigeration for 7-Eleven, Sonic and Speedway, and more than four in ten calls are priority-1 emergencies with product at risk. The techs just talk to it. No paperwork. Every feature exists because Eric Harrison, H&H's owner, needed it yesterday. He was our first customer. Now he's our field advisor.
759
jobs completed, as of Oct 2026
Every tech
checks in by talking
Zero
training sessions. Nothing new to learn.
“Most field service software is built by people who’ve never ridden along on a service call. We built ours on one.”
Built for commercial service shops.
Too much going on for a whiteboard. The big commercial platforms were built for somebody else. Every day the pile gets bigger. Just Talk Shop breaks that cycle. Your techs talk, and the paperwork’s done.
Hiring a part-time dispatcher
$2,500 to 4,000/monthOne salary, plus payroll taxes and everything that comes with managing a person: sick days, vacation, turnover. And they still can’t work at 5:30 AM or remember every job from last year.
Your sweet spot
Just Talk Shop
$1,500/mo at the charter rateThe AI does the paperwork for field, dispatch and billing. It answers at 5:30 AM and remembers every job on every unit. Charter is for the first five shops; list is $1,750. Six technicians included, and $200 a month for each tech after that. Month to month, no contract. If your techs aren’t using it in 30 days, your subscription is refunded in full.
Commercial platforms
Built for a different kind of company, and the crew still has to type.
Stop clicking. Start talking.
20-minute demo. A real shop's day. No sales pitch.
Your techs will use it on day one. Because there's nothing to learn.
or email hello@justtalkshop.com